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easyJet holidays to Italy cancelled after country added to quarantine list – latest | Travel News | Travel

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easyJet holidays to Italy have been axed after Transport Secretary Grant Shapps announced the country was being removed from the quarantine list. The rule change followed reports of rising coronavirus cases in Italy. Anyone who returns from Italy to the UK from 4am on Sunday 18 October has to self-isolate for 14 days.

Refunds will be issued for any axed trips.

“With Italy having been added to the FCDO’s ‘all but essential travel’ list, easyJet holidays is contacting customers with booked holidays to share the update and offer support,” said easyJet holidays in a statement.

“All customers due to travel in the coming days up to and including October 23 will be contacted by the easyJet holidays team to share the disappointing news but reassure customers that they will receive a full refund for their cancelled holiday back to their original payment method.

“Something the firm has been able to process within an average of 12 days.

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“The holiday provider is also contacting anyone due to travel to Italy between October 24 and November 1 to let them know their options.

“Customers can either receive a full refund back to their original payment method or receive easyJet holidays credit to make a future holiday booking.”

easyJet holidays said it is “closely monitoring” the situation beyond November, with holidays being reviewed in departure date order.

“Typically easyJet holidays customers due to travel beyond the current cancellation date, who keep their bookings as they are, are contacted in the week leading up to departure to confirm whether the planned trip can go ahead,” said the operator.

Matt Callaghan, easyJet holidays Customer Director, said: “It’s our mission to make sure our customers have safe, comfortable and enjoyable holidays, so with this front of mind we will cancel all holidays where the FCDO advises all but essential travel.

“We share how disappointing this news will be that we’ve had to cancel holidays to Italy.

“But we’re acting straight away to contact our customers who are immediately affected by today’s announcement to explain their options.

“We’re here to do all we can to give our customers comfort during these uncertain times so we’ve introduced a set of Covid Commitments to ensure safety, flexibility and peace of mind when booking with easyJet holidays. We take pride in always being on our customers’ side.”

The current Foreign, Commonwealth and Development Office (FCDO) travel advice for Italy is as follows: “The FCDO advises against all non-essential travel to Italy, based on the current assessment of COVID-19 risks in the country.

“The FCDO is not advising those already travelling in Italy to leave at this time. Travellers should follow the advice of the local authorities on how best to protect themselves and others, including any measures that they bring in to control the virus.

“You should contact your tour operator or airline if you have any questions about your return journey.”

Anyone who does travel to Italy must show evidence that they tested negative for COVID within the 72 hours before travel.

“Do not use the NHS testing service for a test to travel to Italy. You should arrange to take a private test,” stated the FCDO.

“Alternatively, you can get a free test on arrival at some airports, or at a testing facility in Italy shortly after you arrive.

“If you test positive in Italy, you will be required to quarantine. Your quarantine may last from 10 days to three weeks, so you should be prepared in case you test positive.”


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