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Flights: easyJet, British Airways, Ryanair, TUI & Jet2 updates – credit notes & refunds | Travel News | Travel

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Ryanair

Ryanair is offering refund credit notes to customers who no longer wish to travel.

The vouchers, which have a 12-month limit, have since been extended up until the end of December 2021.

The Irish airline said: “In response to customer demand, Ryanair travel vouchers (from COVID-19 cancellations) have been automatically extended allowing customers to book Ryanair flights up until December 2021.”

Customers who have had their flight cancelled by the airline are entitled to a full refund.

TUI

TUI has stopped issuing credit notes and is instead offering cash refunds to all customers impacted by cancellations.

However, customers who were previously given a voucher have until the end of September 2021 to book their holiday.

Their holiday does not need to be taken by this time.

Passengers will be able to book trips up to October 31, 2022.

If vouchers are not used before September 2021, customers will then be automatically issued with a cash refund of the amount paid.

Customers can also contact the airline directly to request a refund if they decide a refund credit note is not desirable.

“The refund credit is valid as soon as you receive it and is issued to you if your holiday will no longer be able to go ahead as planned due to the Foreign, Commonwealth and Development Office’s advice against travel, or due to other restrictions,” explains the TUI website.

“Your refund credit note expires on 30 September 2021, after which point, if you’ve not used it, you’ll automatically receive a cash refund from us.

“If you do not want to book another holiday with us, you can ask us to convert your unused credit note into a cash refund at any time before it expires.

“You can use your refund credit to book an alternative holiday, or to pay for an existing booking on any TUI, First Choice, Marella Cruises or TUI River Cruises package holiday. You can also use it for TUI Airways flights, a TUI or First Choice hotel, or a Marella Cruises or TUI River Cruises cabin booking.”


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